ESP Training
ASI Technical Support offers a variety of training options for ESP. In addition to videos, on-demand webinars, and articles that are available 24/7, ASI offers free, live training sessions online as well! Each live class is conducted by one of our knowledgeable support agents. You can attend as many sessions as you like, all completely free of charge!
The live training sessions are held during regular business hours, Monday through Friday, eastern time. We understand that sometimes it is not possible to attend a live training, so we also offer on-demand webinars of the training sessions for your convenience!
We also provide a quick reference chapter series that will take you through finding a product, creating a presentation, managing your customers, and ordering. What type of training would you like?
Read Articles
For which application would you like to view training articles?
Video Chapters
You can watch all the videos within a series by clicking on the playlist name or click on an individual title to view that chapter. We also offer an Introduction to ESP and an ESP Web Feature Spotlight on Virtual Samples.
| ESP Web - Searching | ESP Web - Presentations | Creating an Order in ESP | ESP CRM |
On-Demand Webinars
ESP Web - Getting Started
If you are just getting started with ESP Web, you can check out a quick overview about how to log in and start searching for products; or you can watch the full webinar below.
Note: To view the webinar in full screen, begin playing the video, click on the YouTube button and then click on the Full Screen option.
ESP Web - Presentations
Once you've mastered the basics of product searching, it's time to learn how to customize your presentations! You can check out a quick overview about how to personalize your presentations; or you can watch the full webinar below.
Note: To view the webinar in full screen, begin playing the video, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Getting Started Webinar
This webinar focuses on logging into the ESP Website Admin, building your site for the first time, general customization and making your site live.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Advanced Features Webinar
This webinar will provide information on how to make changes to a pre-existing or pre-created ESP Website, as well as cover more in-depth customization and management options within the ESP Admin.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Company Stores Webinar
The Company Stores webinar focuses on how to create and manage a company store site, which is a website that focuses on a niche market. While many of the administrative features are very similar to managing an ESP Website, there are some specialized options which are unique to company stores. Both ESP Websites and Company Stores are accessible through the ESP Websites Admin.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Custom Products Webinar
Custom Products are products that you can personalize for use on your ESP Website and/or Company Store. These can be products that do not exist in ESP Web or that you need to create for your site.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP CRM Training
Learn about adding companies and importing data in ESP CRM.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Orders - I Have An Order
This webinar focuses on how to complete an order using ESP Orders.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Orders - Advanced Features
This webinar focuses on more advanced features of ESP Orders, such as split shipments..
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Email Marketing Webinar
This webinar demonstrates how to create a recipient list, customize templates, and send email marketing campaigns.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Interested in attending a training session?
Great! All of our live training sessions are conducted online and completely free for ASI members! Use the ESP Training Calendar to sign up a class! Curious about what each training session covers? Below is a brief description of the features and functions discussed during each webinar.
ESP Web
We will start with the fundamentals, such as logging in, searching, setting up preferred vendors, and creating a basic presentation. We'll log into ESP and then create a preferred vendor list. Next, we'll search for products using the ESP filters to find just the right items and then use them to produce a dynamic presentation.
ESP Websites - Basics:
Focus is on building a site, branding it through template selection and logo upload, managing the display settings - site info, display options, domains, exclusions, reviewing the eCommerce section, and the ordering process.
ESP Websites - Advanced:
Focus is on customizing the site using product collections, product of the day, and saved searches, as well as covers creating and applying a custom navigation menu and analyzing site traffic using Google Analytics.
Company Stores:
This section will focus on how to create and customize your customer's company store.
Custom Products:
This session will demonstrate how to create custom products for use on your ESP Websites and Company Stores.
ESP Orders/CRM:
We will start with accessing the CRM (Customer Relationship Manager) application, along with reviewing the settings options. We'll then go through adding a new company/contact, using filters, and viewing emails, notes, and tasks. After that we will create an order from ESP! Once in the sales order, we'll review fields, edit a product, add shipping fees, and go through viewing/sending documents generated from the sales order.
Email Marketing:
Learn about creating email campaigns using email marketing.