ESP Training
ASI Technical Support offers a variety of training options for ESP. In addition to videos, on-demand webinars, and articles that are available 24/7, ASI offers free, live training sessions online as well! Each live class is conducted by one of our knowledgeable support agents. You can attend as many sessions as you like, all completely free of charge!
The live training sessions are held during regular business hours, Monday through Friday, eastern time. We understand that sometimes it is not possible to attend a live training, so we also offer on-demand webinars of the training sessions for your convenience!
We also provide a quick reference chapter series that will take you through finding a product, creating a presentation, managing your customers, and ordering. What type of training would you like?
Read Articles
For which application would you like to view training articles?
Video Chapters
You can watch all the videos within a series by clicking on the playlist name or click on an individual title to view that chapter. We also offer an Introduction to ESP and an ESP Web Feature Spotlight on Virtual Samples.
| ESP Web - Searching | ESP Web - Presentations | Creating an Order in ESP | ESP CRM |
On-Demand Webinars
ESP Web - Getting Started
In this webinar, you will learn how to navigate the ESP Web homepage, how to search for products, and how to manage the results.
Note: To view the webinar in full screen, begin playing the video, click on the YouTube button and then click on the Full Screen option.
ESP Web - Presentations
In this webinar, you will learn how to create, edit, save, and send a presentation in ESP Web.
Note: To view the webinar in full screen, begin playing the video, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Basics Webinar
This webinar is presented in four sections: Brand it, Own it, Retail it, and Use it. You will learn how to personalize your site, set display options, and review the eCommerce capabilities. Lastly, there will be a demonstration of how your customer will play an order on your site.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Advanced Webinar
In this webinar, you will learn how to focus your ESP Website using products, create and apply site navigation, and sync your site with Google Analytics.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP Websites - Company Stores Webinar
A company store is a website that we, as the distributor, host for a customer or end user. This webinar will focus on understanding, configuring, and using company stores.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Custom Products Webinar
Custom Products are products that you can personalize for use on your ESP Website and/or Company Store. In this webinar, you will learn how to customize an existing product, how to create a completely custom product from a blank template and how to use custom products in product collections.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
ESP CRM and Orders
In this webinar, you will learn how to use the CRM, including how to create companies and contacts as well as how to import and map files. You will also learn how to create and manage orders.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Email Marketing Webinar
This webinar demonstrates how to create a recipient list, customize templates, and send email marketing campaigns.
Note: To view the webinar in full screen, click on the YouTube button and then click on the Full Screen option.
Interested in attending a training session?
Great! All of our live training sessions are conducted online and completely free for ASI members! Use the ESP Training Calendar to sign up a class! Curious about what each training session covers? Expand the applicationBelow is a brief description of the features and functions discussed during each webinar.
ESP Web
Getting Started
We will start with the fundamentals, such as logging in, searching, and how to manage product search results.
Presentations
In this session, we will create a completely customized presentation, save it as a template, and send it to our customer.
Virtual Samples
Learn how to create, save, and send virtual samples in the Design Studio.
ESP Websites/Company Stores
Basics
Focus is on building a site, branding it through template selection and logo upload, managing the display settings - site info, display options, domains, exclusions, reviewing the eCommerce section, and the ordering process.
Advanced
Focus is on customizing the site using product collections, product of the day, and saved searches, as well as covers creating and applying a custom navigation menu and analyzing site traffic using Google Analytics.
Company Stores
This section will focus on how to create and customize your customer's company store.
Custom Products
This session will demonstrate how to create custom products for use on your ESP Websites and Company Stores.
ESP Orders and CRM
ESP Orders
In this training, we will create an order in ESP! We will demonstrate how to edit the product information, pricing, and the sending options.
CRM
We will start with accessing the CRM (Customer Relationship Manager) and then add a new company and contact. We will also demonstrate how to import, as well as use the tasks and appointments.
Email Marketing
Email Marketing
Learn about creating email campaigns using email marketing.
Admin Training
Preferred Supplier Admin
Learn how to create and apply a list of favorite suppliers in ESP Web and on ESP Websites.
ESP Admin
Review how to set defaults and use the control option available for ESP.