Administrators can set default tasks by going to the avatar in ESP, clicking on Settings, and then selecting Default Tasks from the side navigation.
Default Tasks in the ESP Admin area enables you to configure automatic follow-up tasks that will be created when Order documents are generated in ESP. Task options such as who the order documentation should be assigned to and its due date. Individual tasks can be created per document or per product line item.
To create these defaults, click on the Avatar, click on Settings, and then click on Default Tasks.
In the Default Tasks area, click on the "+ Add Default Task" button.
Enter a task name and select to whom the task should be assigned. You can chose to have tasks assigned to the "Sales Person on order" or select a specific user from the dropdown. Use the additional dropdowns for Category, Visibility, and Priority to define the parameters of this default task.
Use the Due Date options to select:
- No Due Date
- Due Same Day
- Due in [Enter Number] Days
Entering information in the Description box is optional. Select the Document Type from the available option. Use the "Per" option to set this task to be applied to the order or to each product line item. You can also link this task to the Customer, Decorator, or Supplier. If you would like to have reminders created for this task, make sure the "Send Reminders" checkbox is marked.
Lastly, click on the Save button.