After clicking on the installer link from the email, you will be prompted to download the installer:
I'm using Google Chrome
After clicking on the link from the email, the installer will be downloaded and displayed at the bottom of the browser window. Click on the download to run it.
I'm using Mozilla Firefox
After clicking on the link from the email, you will see the "Opening ESPOnline.exe" window. Click on the "Save File" button. The file will be saved in Downloads. Click on the Downloads icon to view the file and click on it to begin the installation.
I'm using Internet Explorer
After clicking on the link from the email, the installer will be shown at the bottom of your browser. Click on the Run button.
I'm seeing a Windows Defender warning. What should I do?
Windows Defender may pop up a warning about the installation. Click on More Info link. On the next window, click on the "Run anyway" button.
The installer will run a file. It will look like a black box with some text and links flashing by.
Next the User Account Control window will appear stating: Do you want to allow this app from an unknown publisher to make changes to your device?
Click on the "Yes" button.
The installer will run automatically.
The ESP Online Disclaimer box will display. You can check the box to "Do not show again" to not have this disclaimer appear when you open ESP Online. Then click on the "I Agree" button and log in with your user information.