I want to dispute the credit rating that a supplier gave me. How can I do that?
Print the ASI Transaction Verification Form and fax it to the supplier and ASI. In order for the transaction to be removed from your credit report, ASI must have communication from the supplier.
What if I have received a product from a supplier and it is incorrect, but the supplier will not correct the mistake and I have not yet paid them? I don't want this to appear on my credit report. What can I do?
Contact ASI Member Services for assistance filing a dispute. ASI is not a governing body of the promotional products industry and is bound by the Anti-Trust laws of the US Government (http://www.antitrustlaws.org); therefore, ASI cannot dictate how a company runs their business.
What is the next step once the dispute has been resolved?
ASI requests that both parties involved contact us once the dispute has been solved.
I have come across a supplier who is selling direct to the general public. Isn't that against ASI policy?
No, due to the Anti-Trust laws of the US Government, ASI is unable to dictate or interfere with the way a company runs their business.
I have come across a supplier who is selling direct and it is not listed in their market policy. What can I do?
Email ASI at email@example.com, or chat with an ASI representative here on the ASI Knowledge Base. ASI will contact the supplier to review their marketing policy to determine if changes are necessary.